A business enterprise incorporating Cloud-based Services or On-Premise Data Center always seeks a real-time monitoring solution. This helps the business to ensure a commendable infrastructure facility without having to incur higher costs for consulting and investing in expensive monitoring solutions.
SPAN maintains a centralized Cloud Platform that implements a simplified IT management solution, wherein open source technologies match IT monitoring needs. Our Cloud Monitoring platform eliminates the requirement to allocate additional software and hardware resources to attend to the technology demands. The Monitoring Solution from SPAN is designed with a pioneering Open Source monitoring and ITSM solution that are well integrated.
We have employed the Nagios application for enterprise-class monitoring and offer a tailored solution based on our clients’ needs. In addition, we have also integrated OTRS as a Help Desk solution. The Nagios app efficiently monitors your entire IT infrastructure and detects the problem proactively. This application immediately notifies the OTRS when a problem arises. Subsequently, the Help desk team creates and assigns a ticket to the respective team to ensure that the customer's issue is resolved on time.
Some of the salient features of our solution -
SPAN maintains a centralized Cloud Platform that implements a simplified IT management solution, wherein open source technologies match IT monitoring needs. Our Cloud Monitoring platform eliminates the requirement to allocate additional software and hardware resources to attend to the technology demands. The Monitoring Solution from SPAN is designed with a pioneering Open Source monitoring and ITSM solution that are well integrated.
We have employed the Nagios application for enterprise-class monitoring and offer a tailored solution based on our clients’ needs. In addition, we have also integrated OTRS as a Help Desk solution. The Nagios app efficiently monitors your entire IT infrastructure and detects the problem proactively. This application immediately notifies the OTRS when a problem arises. Subsequently, the Help desk team creates and assigns a ticket to the respective team to ensure that the customer's issue is resolved on time.
Some of the salient features of our solution -
- Root cause analysis.
- Alarm management.
- SLA monitoring and measurement.
- A distinct solution for multiple servers, OS and DB.
- Standard reports / custom reports simplify proactive monitoring.
- Alerts and notifications to help problem resolution at an earlier stage.
- Web-based reporting enables viewing the server’s performance from anywhere.
