Thursday, 9 October 2014

SPAN Cloud Platform Solution

Cloud computing is never a “One-Size-Fits-All” solution. All cloud solutions are different in nature and require a great amount of diligence before being suggested to customers. Over the recent years, cloud computing has been a part of almost every IT conversation ranging from strategic planning to tactical implementations. Several IT organizations now have a cloud strategy and focus on delivering fast-paced solutions using the new approach.

The sooner an organization defines its cloud strategy, the faster it can achieve its business objectives. SPAN’s Cloud Platform helps numerous businesses find the right solution that meets their modernization needs. These solutions are derived from industry’s best practices and help organizations with:
  • A vision that perfectly aligns with the future IT needs of the organization 
  • Integration of cloud technology with an organization’s growth strategy 
  • Managing IT environments with minimum operating costs 
Benefit Factors of Cloud Platform from SPAN: 
  • SPAN’s Ecosystem: SPAN has a strategic collaboration with leading cloud service providers such as MS Azure, AWS, and Google. The collaboration largely assists in providing IaaS, PaaS, and SaaS services to a number of customers. 
  • Managed Shared Services: SPAN has a dedicated cloud-managed shared service team of highly competent engineers that focuses on innovative IT service delivery, competency building, developing knowledge property, and leadership. This enables SPAN deliver the best of cloud IT services and attend to a customer’s personalized requirements. 
SPAN Cloud Platform Deliverables:
  • SYP (Secure Your Perimeter): A service that helps you to secure your business in the cloud and meet more stringent compliance requirements by leveraging an easily available world class technology. 
  • Disaster Recovery & Backup Solutions: SPAN’s disaster recovery solutions help you to determine your data storage needs on cloud and integrate them with your existing solutions. There is no need to invest in any of the additional or costly equipment. These solutions range from offering ‘less recovery time’ to ‘no down time’. 
  • IMaaS (Infrastructure Monitoring as a Service): Various businesses prefer a real time monitoring solution to keep track of their infrastructure needs at all times without spending a fortune on consulting or investing into expensive monitoring solutions. SPAN’s cloud-based monitoring solution is the cost effective way to monitor your business critical infrastructure, 24x7. 
  • SPAN’s Cloud Migration: This methodology helps businesses to move to cloud storage quickly, without any down time. The five step approach we follow will move you to cloud, even while your business continues to deliver results as: 
               § Define Migration Strategy
               § Deliver Timelines and Schedules
               § Take Customer “Go Ahead”
               § Migrate to Cloud
               § Customer Acceptance and Operational Handover

Monday, 1 September 2014

SPAN’s Cloud-Based Monitoring Solution

A business enterprise incorporating Cloud-based Services or On-Premise Data Center always seeks a real-time monitoring solution. This helps the business to ensure a commendable infrastructure facility without having to incur higher costs for consulting and investing in expensive monitoring solutions.

SPAN maintains a centralized Cloud Platform that implements a simplified IT management solution, wherein open source technologies match IT monitoring needs. Our Cloud Monitoring platform eliminates the requirement to allocate additional software and hardware resources to attend to the technology demands. The Monitoring Solution from SPAN is designed with a pioneering Open Source monitoring and ITSM solution that are well integrated.

We have employed the Nagios application for enterprise-class monitoring and offer a tailored solution based on our clients’ needs. In addition, we have also integrated OTRS as a Help Desk solution. The Nagios app efficiently monitors your entire IT infrastructure and detects the problem proactively. This application immediately notifies the OTRS when a problem arises. Subsequently, the Help desk team creates and assigns a ticket to the respective team to ensure that the customer's issue is resolved on time.

Some of the salient features of our solution -
  • Root cause analysis. 
  • Alarm management. 
  • SLA monitoring and measurement. 
  • A distinct solution for multiple servers, OS and DB. 
  • Standard reports / custom reports simplify proactive monitoring. 
  • Alerts and notifications to help problem resolution at an earlier stage. 
  • Web-based reporting enables viewing the server’s performance from anywhere.